Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection regulations (in particular the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG)) as well as this Privacy Policy.

Our website can generally be used without providing personal data. Where personal data (e.g. name, address, email address) is collected on our pages, this is done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.

Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to completely protect data against access by third parties.

Our conference interpreters ensure that content is conveyed precisely, confidently, and without delay, regardless of whether your event takes place digitally, in a hybrid format or in person.

Data processing and purpose

We process personal data from you when you visit our website, in particular when you use our contact form and in the context of order placements. It is generally possible to visit our website without providing personal data. Data is collected for the purposes and to the extents described below. We only pass on your data to third parties as described below.

Order placements
When you place an order, we collect and process the following data, which you provide voluntarily:
– First and last name
– Address (assignment location and billing address)
– Email address
– Phone number, where applicable

Legal basis for processing

The legal basis for processing your data for the purpose of order placement is Art. 6.1(a) GDPR, based on your voluntarily given consent, as well as Art. 6.1(b) GDPR for the purpose of fulfilment of the order. Personal data collected by us is stored until the expiry of the statutory retention obligation and then deleted, unless longer retention obligations exist pursuant to Art. 6.1(c) GDPR as a result of tax and commercial law retention and documentation requirements (German Fiscal Code [AO], German Commercial Code [HGB] or German Criminal Code [StGB]), or you have consented to a longer storage period pursuant to Art. 6.1(a) GDPR.

Tools and plugins

Facebook plugins (“Like” button)
Our pages include plugins provided by the social network Facebook, provided by Meta Platforms Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can identify the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our page alongside your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link to the content of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. As the provider of the pages, have no knowledge of the content of the data transmitted or its use by Facebook. Further information can be found in Facebook’s Privacy Policy at https://www.facebook.com/privacy/policy/.

If you do not wish Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook account before browsing our website.

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies. These are text files that are stored on your computer and facilitate analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

If IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing takes place pursuant to Art. 6.1(f) GDPR on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services relating to website and internet use to the website operator. The IP address transmitted by your browser through Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by adjusting your browser settings; however, you may not be able to use all the functions of this website to their full extent should you choose to do this. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout.

Google LLC, based in the USA, is certified under the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the level of data protection applicable in the EU.

Use of cookies
We use cookies on our website. Cookies are small text files that are stored on your device when you access the page. They cannot transmit viruses or malware to your computer, but may contain information that enables identification of the user.

A distinction must be made between session cookies, which are deleted as soon as you close your browser, and persistent cookies, which are stored beyond the respective session and recognise you when you next visit the website.
 In terms of function, a distinction must also be made between strictly necessary and non-essential cookies.

Strictly necessary (essential) cookies
These are all the cookies required to use our website and its functions. They are generally set in response to an action taken by you, such as registration, login, or configuring settings such as language or cookie preferences. It is possible to deactivate these cookies in your browser. If you choose to do so, you may not be able to use our website to its full extent.

Non-essential cookies
These are all the cookies that are not strictly required to use our website and its functions. The use of such cookies constitutes data processing that is only permitted with your active consent (Art. 6.1(a) GDPR). This also applies to the transfer of your personal data to third parties. 
You can delete individual or all cookies via your browser settings. In addition, your browser settings give you the option to deactivate cookies in general or to restrict them to certain domains.
 
The legal basis for processing your data in the form of cookies is Art. 6.1(f) GDPR.

Google Tag Manager
The Google Tag Manager service enables us to integrate the services listed above (i.e. by implementing other cookies/tags). Google Tag Manager itself does not collect any personal data.

Rights of data subjects

You have the right to be informed about your stored personal data, its origin and recipients, and the purpose of data processing at any time. You also have rights to rectification, erasure, data portability, objection, withdrawal of consent, non-automated decision-making, lodging a complaint with a supervisory authority, and to be informed. Should you wish to exercise these rights, or have further questions relating to personal data, you can contact us at any time at the address given below.

Right to information and right of access
Pursuant to Art. 13–15 GDPR, you have the right to obtain information as to whether and which data concerning you is being processed. In turn, we, as the controller, have an obligation to inform data subjects. This includes with respect to the purpose of processing, the intention to transfer data, the storage period and requirements, information about data subject rights, automated decision-making, the contact details of the responsible party/data protection officer, the legal basis for processing, the legitimate interests pursued by the controller, any intended change of purpose, the personal data itself (a copy of which must be provided), the categories of processing, the source of the data, and the obligation to process the data.

Right to rectification
Pursuant to Art. 16 GDPR, you have the right to immediate rectification if data is incorrect, incomplete, inaccurate, or erroneous. Depending on the scope of the rectification, processing may take a certain amount of time, but not to the extent of undue delay.

Right to erasure, ‘right to be forgotten’, and right to restriction of processing
Pursuant to Art. 17 and 18 GDPR, you have the right to erasure of your personal data if the grounds for continued storage pursuant to Art. 17 GDPR no longer exist. In the course of erasure, controllers must inform other controllers of your request for erasure (including links, copies, or replications) of this data.

Right to restriction of processing
Pursuant to Art. 18 GDPR, you have the right to restriction of the processing of your personal data if one of the conditions set out in Art. 18 GDPR is met. In this case, your data may only be stored and not otherwise processed.

Right to withdraw consent
Pursuant to Art. 7.3 GDPR, you have the right to withdraw consent you have given us at any time. All processing of your data up to the point of withdrawal remains lawful. Withdrawal can be made by way of an informal notification to the contact address below.

Right to data portability
Pursuant to Art. 20 GDPR, you have the right to receive personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit this data to another party. The right to data portability is intended to facilitate switching between different providers.

Right to lodge a complaint with the supervisory authority
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority if you have reason to believe that the processing of personal data concerning you violates the provisions of the GDPR.

Recht auf nicht-automatisierte Entscheidung
Laut Artikel 22 DSGVO haben Sie das Recht auf Ausschluss einer ausschließlich automatisierten Verarbeitung, sofern diese Ihnen gegenüber eine rechtliche Wirkung entfaltet oder Sie in ähnlicher Weise beeinträchtigt (insbesondere die Erstellung von Profilen). Dieses Recht ist obsolet, wenn die automatisierte Entscheidung für die Erfüllung eines Vertrags erforderlich oder durch eine andere Rechtsvorschrift gestattet ist.

Right to object
Pursuant to Art. 21 GDPR, you have the right to object, i.e. you may at any time object to the processing of your personal data (including processing that is in principle lawful). Data subjects must state the reason why the controller should cease processing. If the conditions for a valid objection are met, we will no longer process your personal data for that purpose, unless we as the controller can demonstrate a compelling reason that overrides the interests of the you as the data subject. However, an unrestricted right to object without giving reasons exists with respect to data processed for direct marketing purposes.

Right to non-automated decision-making
Pursuant to Art. 22 GDPR, you have the right to object to a decision based solely on automated processing, where such processing produces a legal effect concerning you or similarly significantly affects you (in particular, profiling). This right does not apply if the automated decision is necessary for the conclusion or performance of a contract or is permitted by another legal provision.

Notification obligation regarding rectification or erasure of personal data or restriction of processing

Pursuant to Art. 19 GDPR, the controller must, as a general rule, inform all recipients of the data of any rectification, erasure, or restriction (unless this is impossible or involves a disproportionate effort). With respect to the ‘right to be forgotten’, this obligation relates to prior disclosures to specific recipients.

The controller is:

SprachUnion, Annaberger Str. 240, 09125 Chemnitz,
Tel.: +49 (0) 371 646 138 0, info@die-konferenzdolmetscher.de
Owner: András Drencsényi
 
The SprachUnion data protection officer can be reached via the following contact details:
Email: info@die-konferenzdolmetscher.de
SprachUnion, Annaberger Str. 240, 09125 Chemnitz
www.sprachunion.de

Validity and amendments to the Privacy Policy

This Privacy Policy is currently valid. As our website continues to develop and new technologies are implemented, or as legal or regulatory requirements change, it may become necessary to amend this Privacy Policy. We therefore reserve the right to make appropriate changes at any time.